Fee Structure

We are delighted to work with you to create, book and experience the trip of your dreams! Our comprehensive, customized itineraries include accommodations, transfers, activities and anything else that will make your trip special. In the months leading up to your departure date, we will accessorize your trip with reservations, spa appointments and activities. While you are enjoying your trip, we are monitoring and managing your travels every step of the way and are there for you if you need assistance.

Sarah Richardson Travel has exclusive access to valuable amenities at many properties— hotels, resorts and villas— where we have developed and nurtured relationships with key hotel and partner contacts that allow us to offer you exceptional value-added amenities and VIP experiences for your hotel stays. We are affiliated with Brownell Travel, a Virtuoso Member, allowing us to provide our clients the best that travel has to offer!

Once the planning is complete, and payment is due to secure your arrangements, you will be provided with all payment information and cancellation policies of the suppliers for approval of the charges and terms. Our cost of services include:

Itinerary Design

Our cost for Itinerary Design ranges from $350-$750 per week of travel based on the specific trip request, destination and number of travelers. Our fees for group, multiple-trip and long-term planning begins at $1000. The advance payment allows us to provide our clients with an appropriate amount of resources in the initial stage of trip customization and design. We invest our time in getting to know our clients and their trips goals and researching many options before recommending an itinerary. The initial commitment to customization is a key element to a successful journey. We may charge more for Festive Season travel, last-minute requests, or other unique requests requiring immediate attention or more involved services.

Itinerary and Trip Management

For retail travel products and direct hotel bookings, our compensation is paid by the hotel, cruise line or tour company, through the commission that is built into the price. For customized journeys, the cost of our services is 15% of the net, unpublished, negotiated cost of tours and hotels, is non-refundable and paid at time of deposit. While other advisors and tour operators typically include a similar component in total trip cost, we prefer to disclose our fee separately for mutual understanding and trust.

Flight Purchase and Management (This is an optional service; clients may book and manage their own air arrangements)

We want our clients to have expert, up-to-date advice when purchasing airline tickets and 24-hour, proactive monitoring and assistance during travel for delays or cancellations. To provide this service, we partner with an independent air booking company on our clients’ behalf. We find their services to be invaluable for getting the best schedules, business and first class experience and pricing, and support while en route. There are additional fees for these services, typically $125 per person for an international ticket or $50 per person for a domestic ticket.

Reduced Costs

For our annual fee clients and those requests such as “ready to book” cruises, hotel reservations, and scheduled group tours that do not require research and design services, we offer a reduced upfront management fee, on a case-by-case basis, depending on the additional services our clients request.

Traveling During an Ongoing Pandemic

As the United States is slowly and more safely returning to travel with the distribution of vaccines, the Covid-19 pandemic still exists globally. Countries around the world continue to have variable and erratically changing policies and enforcement of anti-Covid measures. In order to travel, I understand:

1. Entry to Hawaii and foreign countries will likely require specific documentation which may include negative COVID-testing, with strict requirements regarding type and timing of the testing, and/or proof of vaccination. It is my responsibility to be fully informed of and comply with these requirements.

2. Hawaii and foreign country entry requirements can change at any time; it is my responsibility to be fully informed of and comply with the most current entry requirements.

3. The United States CDC may require a negative COVID test prior to boarding a return flight to the United States; it is my responsibility to be fully informed of and to comply with any requirements for returning to the United States. Vaccinated Persons may still become infected and test positive for Covid-19. CDC Weblink

4. As airlines adjust to changing demand and travel patterns, schedules and assigned aircraft may be altered after booking, which may result in a change to my preferred flight times, cabin class, or seat assignment; airlines maintain the right to make these changes in their ticket contracts.

5. Services at my destination may be limited, which is beyond Sarah Richardson Travel's control; mask wearing will be required in many circumstances, and not all resort services may be available.

6. Advanced reservations for dining and activities may be absolutely essential.

7. Uncertainty is unavoidable; the world is adapting to constant change and the tourism experience is unlikely to be the same as it was prior to the pandemic. Traveling at this time requires flexibility and patience. There are components of the travel experience that are beyond our control.

8. Sarah Richardson Travel recommends I purchase travel insurance to protect my financial investment and to meet any required proof of insurance by my destination. Travel insurance does not cover my non-refundable payments if state and international borders close or I am denied entry or boarding due to lack of compliance with entry requirements. Testing positive for Covid-19 prior to travel is a covered reason for cancellation (please consult your travel insurance policy for details).

9. My deposit or final payment means I have read and accept all terms & conditions, as well as all cancellation, rebooking and postponement policies, of Sarah Richardson Travel, LLC, and any airline, tour operator, destination management company, hotel or lodging company, or other travel services provider.

COVID-19 Waiver

Sarah Richardson Travel, LLC is an independent contractor and independent affiliate of Brownell Travel, Inc. On the date indicated below, I request that Sarah Richardson Travel, LLC make one or more travel bookings on my behalf. As the worldwide COVID-19 pandemic remains ongoing at this time, I acknowledge that for this reason, and other reasons not reasonably foreseeable at this time, these travel plans may be interrupted or cancelled by the supplier that is providing them, a government entity or other third party over which Sarah Richardson Travel, LLC has no control. I further acknowledge that the supplier’s own cancellation, rebooking and refund policies, subject to any applicable law that is now or may later be in effect, will govern my rights and remedies, including my right to receive a refund, in such an event. Moreover, I understand that should I elect to purchase travel insurance, the terms of the policy will dictate whether, and to what extent, coverage for any financial loss may exist under the circumstances. By signing below, I hereby agree to hold Sarah Richardson Travel, LLC harmless and release it from any and all liability for any damages, including but not limited to monetary losses, I may incur as a result of such interruption or cancellation of these travel plans.

TERMS OF SERVICE

CONSENT TO TERMS AND CONDITIONS

Access to and use of the services of Sarah Richardson Travel, LLC. dba Sarah Richardson Travel (“Sarah Richardson Travel” and/or “our”) and our website is subject to acceptance of these terms and conditions (“Terms and Conditions”). By accessing, using or obtaining any content, products, or services through our offices or through our website, you, the purchaser and/or traveler (“Customer” and “passenger” and “you/your”) agree to be bound by these terms. PLEASE READ THE TERMS AND CONDITIONS BEFORE USING THIS WEBSITE. If you do not accept all of these terms, then please do not use our services or our websites. These Terms and Conditions govern the relationship between Sarah Richardson Travel and you, the Customer. These terms restrict your rights and remedies and provide protection to Sarah Richardson Travel, including warranty disclaimers and liability exclusions. By using Sarah Richardson Travel services and this website you acknowledge and agree (a) this is a fair balance because this website is accessible by you conveniently and at no charge to access the website; and (b) if you do not agree or do not accept these Terms and Conditions, you can easily choose to not use this website or Sarah Richardson Travel services. So, if anything is in these Terms and Conditions, including warranty disclaimers and liability exclusions, that you disagree with or are not willing to be bound by, or if something is missing from these Terms and Conditions that you consider essential, then you must not use this website. IF THERE IS ANY PART OF THESE TERMS AND CONDITIONS YOU DO NOT AGREE WITH, PLEASE DO NOT USE THIS WEBSITE OR Sarah Richardson Travel’S SERVICES. No alterations to these terms and conditions may be made by any Sarah Richardson Travel employee, advisor, representative or agent, unless in writing by an authorized officer of Sarah Richardson Travel.

TRAVEL DOCUMENTS, INCLUDING TSA AND DHS ACCEPTABLE IDENTIFICATION REQUIREMENTS
It is the responsibility of each Customer to obtain and carry a valid passport, visa(s), and all other documents required by applicable government regulations. When traveling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight found in http://www.tsa.gov/traveler-information/acceptable-ids. Examples: DHS-designated enhanced driver’s license, USA Passport, a foreign government passport. The name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on airline ticket(s) and booking records. Martha Rhodes Travel strongly recommends that you take into account that certain countries will not admit a passenger, if his or her passport expires within six (6) months of the date of entry. Non-United States citizens may require additional documentation. Children and infants also require all such travel documents. Minors traveling with one parent, and/or without both parents, may be stopped and not admitted, unless authenticated and verified consent forms are provided to the authorities, please see https://help.cbp.gov/app/answers/detail/a_id/268/kw/travel. The U.S. Customs and Border Protection Agency requires that for USA child groups under age 19 arriving by land or sea from a contiguous territory and traveling with a school group, religious group, social or cultural organization, or sports team, may also present an original or copy of his or her birth certificate, a Consular Report of Birth Abroad, or a Naturalization Certificate. Parental or legal guardian consent must be provided to the supervising adult/Group Leader. You acknowledge any failure to strictly comply with these requirements may result in denied boarding or an undue delay at an airport security checkpoint causing Customer to miss flight(s), and subsequent scheduled travel bookings on cruises and tours. Check each supplier’s website to ensure you and all members in your travel group or party obtain and carry travel documentation required.

INDIVIDUAL ENTRY AND EXIT REQUIREMENTS

Each foreign country holds different views of past criminal offenses, whether within or outside of their boundaries. If you have a current or past offense, and you are unsure how the country you are traveling to (or through) views that offense, please contact that country directly for entry and exit requirements. (See: https://travel.state.gov/content/travel/en/international-travel/ International-Travel-Country-Information-Pages.html) Sarah Richardson Travel neither controls nor warrants the issuance of visas related to applicable travel. It is Customer’s responsibility to verify that all the visas required for your trip have been obtained, that the visas for each country are valid for the entry and exit dates of your visit, that your personal details are accurately reflected and that your passport is valid for at least six months beyond the completion date of your trip. Please note that even when a visa is issued, a traveler may be denied entry since each country’s local immigration officials make the final entry decision. Several factors including past criminal record may contribute to the decision of the local immigration official(s). Should a visa not be issued, Sarah Richardson Travel is not responsible for lost payments made toward the contemplated trip. We feel it is an invasion of privacy for any member of our staff to make such an inquiry. For example, if traveling to or through Canada, Americans with a Driving While Intoxicated (DWI) record should always check whether current rules exclude admission, and potential waivers. (See: https://www.canada.ca/en/immigration-refugees-citizenship/services/immigrate-canada/inadmissibility/ove rcome-criminal- convictions.html)

RISKS/SAFETY

Travel to certain destinations may involve greater risk than others. Sarah Richardson Travel urges customers to remain informed on a daily basis as to current news, as well as to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at http://www.state.gov, http:// www.tsa.gov, http://www.dot.gov, http://www.faa.gov, http://www.cdc.gov, and http://www.cbp.gov The Smart Traveler Enrollment Program (STEP) is a free service provided by the U.S. Government to U.S. citizens who are traveling to, or living in, a foreign country. STEP allows you to enter information about your upcoming trip abroad so that the Department of State can better assist you in an emergency. Registration is recommended and provided by going to https://step.state.gov/step/ BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, Sarah Richardson Travel DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND SHALL NOT BE LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. CUSTOMER’S PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH EVENTS AT CUSTOMER’S OWN RISK.

USE OF SARAH RICHARDSON TRAVEL ACCESS AND INFORMATION FOR TRAVEL BOOKINGS

You warrant that you are at least 18 years of age and possess the legal authority to enter into this agreement and to make travel bookings with Sarah Richardson Travel by any means, including our website in accordance with all terms and conditions herein. You agree to be financially responsible for all of your travel bookings (as well as for use of your account by others, including, without limitation, minors living with you). You agree to supervise all usage of Sarah Richardson Travel communications by minors under your name or account. You also warrant that all information supplied by you or members of your household transacting business with Sarah Richardson Travel is true and accurate. Without limitation, any speculative, false, or fraudulent reservation or any reservation in anticipation of demand is prohibited. You agree that the travel services reservations facilities provided by Sarah Richardson Travel shall be used only to make legitimate reservations or purchases for you or for another person for whom you are legally authorized to act. Separate supplier terms and conditions will apply to your reservation and purchase of travel-related goods and services that you select. You agree to abide by the terms and conditions of purchase imposed by Sarah Richardson Travel and any supplier with whom you elect to deal, or with whom Sarah Richardson Travel deals on your behalf, including but not limited to, payment of all amounts when due and compliance with the supplier’s rules and restrictions regarding availability and use of fares, products, or services. You understand that any violation of any such supplier’s conditions of purchase may result in cancellation of your reservation(s) or purchase, in your being denied access to any flights, hotels, cruises, or automobiles, in your forfeiting any monies paid for such reservation(s) or purchase, and in Sarah Richardson Travel debiting your account for any costs Sarah Richardson Travel incurs as a result of such violation. You shall be completely responsible for all charges, fees, duties, taxes, and assessments arising out of your travel bookings through Sarah Richardson Travel. Customer authorizes Sarah Richardson Travel to book on third party travel booking sites to fulfill Customer’s travel requests. Customer ratifies Sarah Richardson Travel’s actions on Customer’s behalf, including acceptance of such third party’s terms and conditions, which limit Customer’s rights, and Customer agrees to bound by such actions. In the event of any inconsistency or ambiguity of terms, Sarah Richardson Travel shall benefit from the most favorable term(s) in each instance.

PAYMENTS AND CANCELLATION

Final payment is due prior to departure according to each supplier’s (airline, hotel, cruise line, transfer company, sightseeing operators, and other travel service vendors) terms and conditions involved in your travel booking. If final and full payment is not received by the applicable due date, reservations are subject to cancellation and deposits shall be forfeited. In some cases there is NO REFUND once a booking is made and paid for. Your right to a refund if you change or cancel your travel plans is limited. All cancellation requests must be sent to Sarah Richardson Travel in writing. As a result of cancellation, Sarah Richardson Travel’s and third party supplier’s cancellation penalties will apply, which are detailed in your travel documentation, this website, and each of the supplier’s website. Cancellation penalties are advised at time of booking and provided to you upon confirmation. If you have any questions, or any penalties are unclear, please contact your Sarah Richardson Travel advisor. All cancellation fees will be charged to the credit card you authorized to pay for travel services, or deducted from the supplier’s refund.

AIR, CHECK-IN, SCHEDULE RECONFIRMATION. UNLESS SET FORTH IN WRITING, AIRLINE RESERVATIONS ARE NOT INCLUDED IN YOUR TRAVEL PLANS

In such event, it is the Customer’s responsibility to make appropriate air arrangements, as well as transportation to and from the destination where the travel booking originates and return. Sarah Richardson Travel shall not assume any responsibility for any air and/or ground schedule changes. In rare instances, upon departure from a country, certain departure taxes must be paid in cash only, and may vary in price. Due to enhanced security, it is strongly recommended that you check in a minimum of 2 hours prior to scheduled departure for domestic flights and 3 hours prior to scheduled departure time for international flights. Reconfirm flight times at least 24 hours prior to scheduled departure time for domestic flights, and 72 hours prior for international flights. Failure to use a reservation may result in automatic cancelation of all continuing and return flights, as well as forfeiture of airfares.

LATE BOOKINGS

Prospective customers are advised to reserve early to avoid disappointment and additional late booking fees.

NO REFUND FOR UNUSED ARRANGEMENTS

As Sarah Richardson Travel’s prices are oftentimes based on contract rates, there will not be any refund for any unused portion of a travel booking. Some group tours are based on minimum numbers of passengers traveling; if the number of passengers falls below the minimum required, a surcharge may be imposed or the tour canceled.

CURRENCY FLUCTUATIONS

Currency exchange rates fluctuate. Prices are subject to change based upon currency exchange rate fluctuations, provided actual variations have occurred.

ALTERATIONS TO CONFIRMED BOOKINGS

If you decide to change any portion of your confirmed arrangements prior to departure or during your trip, we will attempt to assist you at our applicable administrative charge, depending upon circumstances of the request.

HEALTH/SECURITY/TRAVEL DOCUMENTATION REQUIREMENTS

Each Customer is responsible to make absolutely certain to have the proper immunizations and required documentation of such immunizations before travel, and to make the necessary accommodation for security rules imposed by government authorities. Sarah Richardson Travel shall not assume responsibility for the accuracy of health requirements or vaccination and/or documentation prior to departure or upon landing at the final destination. See your health practitioner for advice. Prior to travel, required inoculations, if any, must be recorded by Customer’s health practitioner on a valid vaccination certificate, which the Customer must carry for proof of inoculation where required. If you are concerned about taking any medications or receiving certain inoculations, check with your health practitioner BEFORE booking. Check the USA State Department Website http:// travel.state.gov, for relevant information relating to travel to specific destinations, and the USA Centers for Disease Control http:// wwwnc.cdc.gov/travel/ relating to health issues. For further information relating to security, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States visit http://www.tsa.gov, http://www.dot.gov, http://www.faa.gov.us, http://www.ustreas.gov, http://www.cbp.gov on a regular basis for information regarding incidence of disease, terrorism, safety issues, crime, the need for travel documentation (such as passports, visas, proof of health/vaccination certificates), health hazards, and other restrictions regarding travel to your domestic and/or international destination(s), and re-entry into the United States especially your embassy and http://www.uscis.gov/ for non-USA citizens. (Customer is responsible to make Sarah Richardson Travel aware when traveling on a passport from a country other than the USA.)

HAZARDOUS MATERIALS USA

federal law prohibits passengers from bringing hazardous materials on the aircraft. (1) USA federal law forbids the carriage of hazardous materials aboard aircraft in the passenger’s luggage or on the passenger’s person. A violation can result in five years’ imprisonment and penalties of $25 0,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radio-active materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. (2) There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in the passenger’s luggage and certain smoking materials carried on the passenger’s person. For further information, each passenger should contact the relevant air line representative(s) on their itinerary. Restrictions on hazardous materials are listed in http://www.tsa.gov/traveler-information/prohibited-items and http://www.faa.gov/about/ initiatives/hazmat_safety/

INSECTICIDE NOTICE

All passengers are advised to always check the list of countries that require airlines to treat the passenger cabin with insecticides prior to the flight or while on the aircraft on the DOT’s website, as this list is updated from time to time: http://www.dot.gov/ office-policy/aviation-policy/aircraft-disinsection-requirements

E-TICKETS

E-tickets expire a year from issue date unless carrier fare rules in passenger’s itinerary fare provide otherwise.

LIMITATIONS OF RESPONSIBILITY AND DISCLOSURE

Sarah Richardson Travel acts solely as a booking agent for disclosed principal supplier cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and/or other services (“supplier(s)”), and is not the source or provider of the travel services. Each of these supplier companies is an independent entity with its own management, and is not subject to the control of Sarah Richardson Travel. Customer is advised that the suppliers whose names appear in travel documentation are those actually responsible for providing the travel services purchased, and consents to the use of those suppliers, and understands and agrees each supplier’s Terms and Conditions are contained in printed form and are set forth on their respective websites, which govern the transaction. All bookings are accepted by Sarah Richardson Travel as agent for the disclosed travel suppliers on your itinerary. The transportation, accommodations and other services provided by the identified sea, ground, and air operator suppliers offered are subject to the terms and conditions contained in the tickets, exchange orders or vouchers issued by them and/or their suppliers, including Terms and Conditions on their respective websites. BECAUSE Sarah Richardson Travel ACTS AS AGENT FOR DISCLOSED PRINCIPAL SUPPLIERS, AND DOES NOT HAVE THE RIGHT TO CONTROL THE OPERATIONS OF SUCH INDEPENDENT OPERATORS AND SUPPLIERS, YOU AGREE Sarah Richardson Travel IS NOT LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE, WHICH MAY ARISE OUT OF THESE SERVICES. Sarah Richardson Travel HEREBY DISCLAIMS ANY LIABILITY WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY DIRECT, PUNITIVE, SPECIAL, CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES, IN CONNECTION WITH THE GOODS OR SERVICES PROVIDED BY ANY PRINCIPAL SUPPLIER BOOKING THROUGH Sarah Richardson Travel’S OFFICE OR THROUGH THIS WEBSITE, INCLUDING WITHOUT LIMITATION LIABILITY FOR ANY ACT, ERROR, OMISSION, INJURY, LOSS, ACCIDENT, DELAY OR IRREGULARITY WHICH MAY BE INCURRED THROUGH THE FAULT, NEGLIGENCE, WILFUL ACTS, OMISSIONS OR OTHERWISE OF SUCH SUPPLIER, OR OF ANY SUPPLIER OR THEIR RESPECTIVE EMPLOYEES, AGENTS, SERVANTS, OR REPRESENTATIVES, INCLUDING, WITHOUT LIMITATION, THEIR FAILURE TO DELIVER OR THEIR PARTIAL OR INADEQUATE DELIVERY OF SERVICES, FUEL INCREASES, AND OTHER MATTERS OUTSIDE OF Sarah Richardson Travel’S CONTROL, AND YOU HEREBY EXONERATE Sarah Richardson Travel FROM ANY LIABILITY WITH RESPECT TO THE SAME. The Americans with Disabilities Act (“ADA”) is only applicable within the United States, and facilities for disabled individuals are limited outside its borders. A qualified and physically able companion must accompany travelers who need such assistance. Motorized scooters are unsuitable for many trips. Transportation services, including many tour motor coaches, are not equipped with wheelchair ramps. Sarah Richardson Travel will make every effort to honor the price as originally quoted;, however,; under certain circumstances additional costs by a supplier or government may be imposed due to an increase in the cost for one or more of the travel components. Prior to full payment, prices including US air transactions or air tours (in, to, or from the US) could increase for certain travel services, including the following: a seat, carriage of passenger baggage, applicable fuel surcharge, or an increase in a government imposed tax or fee. US air transaction or air tour prices will not increase after making full payment, except for charges resulting from government imposed taxes or fees. Certain suppliers reserve the right to increase prices to cover increased costs, fuel surcharges, tariffs and taxes, and to reflect fluctuations in foreign exchange markets. Customer expressly acknowledges acceptance of these conditions applicable to purchase and authorizes Sarah Richardson Travel to charge Customer’s credit card for such additional amounts. This consent applies to all travel arranged by Sarah Richardson Travel for Customer, and may be revoked at any time with respect to future travel for which Customer has not yet made payment. Five (5) years following the date of Customer’s last travel booking, this consent expires. Weather conditions, including but not limited to the presence or absence of snow, sunshine, and rainfall are not guaranteed to occur or not occur, and are clearly outside of Sarah Richardson Travel’s control. Volcanic eruptions, ash clouds, and wind may be characterized as an adverse weather condition or a natural disaster by suppliers and your travel insurance company, which is beyond the control of Sarah Richardson Travel. Sarah Richardson Travel reserves the right to cancel any itinerary or any part of it, to make such alterations in the itinerary as it deems necessary, and to refuse to accept or to retain as a member any person of any tour at any time. Sarah RichardsonTravel shall not assume any responsibility for any air and/or ground schedule changes. Sarah Richardson Travel HAS SOLELY RECEIVED COMMISSION AND FEES FOR TRAVEL TRANSACTIONS AND CUSTOMER AGREES AND UNDERSTANDS THAT ANY RECOVERY FROM Sarah Richardson Travel WILL BE LIMITED TO THE COMMISSION AND FEES PAID BY CUSTOMER AND ACTUALLY RECEIVED BY Sarah Richardson Travel IN THE PAST TWELVE MONTHS PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY.

FORCE MAJEURE

“Force Majeure” means, in relation to Sarah Richardson Travel, any circumstances beyond the reasonable control of Sarah Richardson Travel, (including, but without limitation, acts of God, explosion, flood, tempest, forceful wind, fire or accident, war or threat of war declared or undeclared, acts of terrorism, sabotage, insurrection, riots, strikes, civil disturbance, requisition, sickness, quarantine, government intervention, weather conditions, defects in machinery and vehicles, delay, wildlife, or other untoward occurrences). Sarah Richardson Travel shall not be deemed to be in breach of these Terms and Conditions or otherwise be liable to you, by reason of delay in performance, or by non-performance, of any of its obligations hereunder to the extent that any such delay or non- performance is due to any Force Majeure. If Sarah Richardson Travel, and/or any of its travel suppliers, are affected by Force Majeure, they shall be entitled to, and may in their sole and absolute discretion, vary or cancel any itinerary or arrangement in relation to your trip. Payment of any refund by Sarah Richardson Travel to you as a result of the non-performance of any obligations hereunder shall remain in its sole and absolute discretion, although Sarah Richardson Travel shall use its reasonable efforts to reimburse you where possible. However, Sarah Richardson Travel shall be entitled to deduct from any refund recoverable the reasonable actual and potential costs to Sarah Richardson Travel of the Force Majeure and applicable cancellation fees. Regarding civil unrest, once Sarah Richardson Travel has investigated the prevailing situation, as it deems fit, it shall remain in Sarah Richardson Travel’s sole and absolute discretion whether to proceed with your trip. You may in such circumstances cancel the trip subject to Sarah Richardson Travel’s and each supplier’s terms and conditions.

TRAVEL INSURANCE

Sarah Richardson Travel OFFERS ACCESS TO MANY OPTIONAL PRODUCTS AND SERVICES TO ENHANCE EVERY TRAVEL EXPERIENCE. OPTIONS SUCH AS TRAVEL INSURANCE PROTECT PASSENGERS AND THEIR INVESTMENT. UNLESS SPECIFICALLY NOTED, TRAVEL INSURANCE IS NOT INCLUDED IN THE COST OF CUSTOMER’S ITINERARY TO PROTECT AGAINST THIRD PARTY SUPPLIER DEFAULT/BANKRUPTCY PROTECTION, DELAY, INTERRUPTION, MISSED CONNECTION FOR CRUISES, CANCELLATION, MEDICAL EMERGENCY TRANSPORTATION/EVACUATION & REPATRIATION, BAGGAGE & PERSONAL EFFECTS/LOST LUGGAGE & BAGGAGE DELAY, ILLNESS, JOB LOSS PROTECTION AND CHANGE OF PLANS, ACCIDENTAL DEATH AND DISABILITY, TRAVEL ACCIDENT/SICKNESS MEDICAL EXPENSES, AND MORE. PROPER INSURANCE MAY PROTECT YOU FROM FINANCIAL LOSS IN ALMOST ALL CIRCUMSTANCES. Without appropriate travel insurance, Customer understands and agrees that if Customer cancels or interrupts Customer’s travel for any reason, portions of the trip/tour may not be refunded and Sarah Richardson Travel’s and travel supplier’s cancellation penalties will apply resulting in the loss of monies up to the full cost of Customer’s travel booking and related costs. The purchase of travel insurance is not required in order to purchase any other product or service offered by Sarah Richardson Travel. Employees of Sarah Richardson Travel are not qualified or authorized to: answer technical questions about benefits, exclusions, and conditions of any of the insurance offered, nor evaluate the adequacy of the prospective insured’s existing insurance coverage. An additional charge applies for travel insurance selected.

ALTERATIONS IN TRAVEL PLANS

Alterations in itinerary may be necessitated for any number of reasons, including but not limited to severe weather at the sole discretion of Sarah Richardson Travel and subject to each supplier’s terms and conditions. If a property, supplier, activity, or area is deleted for any reason, it may be replaced with a comparable one.

NO COPYING OR EDITING

No material from this document may be modified, copied, reproduced, republished, downloaded, posted, displayed, transmitted, performed, licensed, used to make a derivative work, transferred, sold or distributed in any way, without Sarah Richardson Travel’s prior written consent. You may not frame or mirror any material on our website on any other server or other location. Unauthorized use of any such material on any other website or computer environment or elsewhere is strictly prohibited.

RESERVATION OF RIGHTS: CHANGES TO THESE TERMS AND CONDITIONS

We reserve the right, in our sole discretion and for any reason whatsoever or for no reason, to change these Terms and Conditions at any time. Updated versions of the Terms and Conditions will be posted here on this website and are effective immediately on posting. Please check frequently, especially before you use this website, to see if these Terms and Conditions changed. Use of the website after any changes to the Terms and Conditions constitutes your consent to the changes.

ACCESS TO PASSWORD PROTECTED/SECURED AREAS

Access to and use of password protected and/or secure areas of this website is restricted to authorized users only. Unauthorized individuals attempting to access these areas of this website may be subject to legal prosecution.

RIGHT TO CORRECT ERRORS/OFFERS SUBJECT TO AVAILABILITY

We reserve the right to correct errors, and offers are subject to availability. 1. If any part of these Terms and Conditions is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and agreement shall continue in effect. These Terms and Conditions (and any other terms and conditions referenced herein) constitute the entire agreement between the Customer and Sarah Richardson Travel with respect to travel bookings made with Sarah Richardson Travel by any means accessing such information, including its website, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

COMMENT POSTINGS

You are solely responsible for your own comments, the consequences of posting those comments, and the consequences of any reliance by you on the comments of others. By submitting your comment, you hereby give Sarah Richardson Travel the right, but not the obligation, to post, edit, exhibit, webcast, re-use, publish, reproduce, use, license, print, distribute or otherwise use your comment(s) and accompanying personal identifying and other information you provide via all forms of media now known or hereafter devised, worldwide, in perpetuity. Sarah Richardson Travel has no responsibility for the content of any messages, information or materials uploaded, posted, distributed, or transmitted by anyone who uses www.sarahrichardsontravel.com or other websites owned and operated by Sarah Richardson Travel. However, Sarah Richardson Travel retains the right, but not the obligation, in its sole discretion, to monitor, review, edit, delete or refuse to post any third-party content that Sarah Richardson Travel, in its sole discretion, deems to be objectionable, in violation of these Terms and Conditions, or for any other reason or no reason. Sarah Richardson Travel reserves the right to disclose any information as necessary to satisfy any law, regulation or governmental request. 1. The content of the website www.sarahrichardsontravel.com or other websites owned and operated by Sarah Richardson Travel, includes without limitation, copyrighted materials, trademarks and other proprietary information, text, software, photos, video, audiovisual recordings, graphics, music and sound. The entire contents of the website www.sarahrichardsontravel.com or other websites owned and operated by Sarah Richardson Travel are copyrighted as a collective work under the United States copyright laws and/or similar laws of other jurisdictions. Sarah Richardson Travel owns a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to Sarah Richardson Travel. Third-party content providers own the copyright in content that is original to them.

E-MAIL UPDATES

Sarah Richardson Travel may provide e-mail news service or other prompts to new content available. Your use of such content received through the e-mail news service will be subject to these Terms and Conditions.

ADDITIONS AND CHANGES

You agree to review these Terms and Conditions on a regular basis to be aware of Changes (as defined herein) and any notices we may send to you. Sarah Richardson Travel has the right, at any time, to: (a) add, change or discontinue any aspect or feature of this website and any other data, including, but not limited to, content, availability and equipment needed for access or use; (b) impose, change or modify its Terms and Conditions applicable to your use of the this website, subscription services, or any part thereof; and/or impose, change or modify the terms and conditions of these Terms and Conditions (“Changes”). Such Changes shall be effective immediately upon notice by posting the Changes on Sarah Richardson Travel’s website or by any other method of notice it deems appropriate.

FOR YOUR INFORMATION

USE OF THIS WEBSITE IS AT YOUR OWN RISK. THE CONTENT IS PROVIDED “AS IS” AND WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, OR NON- INFRINGEMENT. WE DO NOT WARRANT THAT THIS WEBSITE WILL BE UNINTERRUPTED OR ERROR- FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THIS WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATION REGARDING ANY USE OF THE CONTENT OR ACCURACY. WE MAY MAKE CHANGES OR IMPROVEMENTS AT ANY TIME. YOU ASSUME THE ENTIRE COST OF ANY LOSS OR DAMAGE ARISING FROM THE USE OF THIS WEBSITE OR ITS CONTENT. WE MAKE NO WARRANTY THAT YOUR USE OF THE CONTENT WILL NOT INFRINGE THE RIGHTS OF OTHERS. WE ASSUME NO RESPONSIBILITY FOR ERRORS OR OMISSIONS IN SUCH CONTENT. All of the information on this website is current only as of the date it is posted.

SECURITY AND PRIVACY

Any passwords used for registration on this website are for individual use only. You may not share your password with anyone. You are solely responsible for the security of your password and any use of the services by anyone else with whom you share your password. We may monitor your password and, at our sole discretion, require you to change it. If you use a password that we consider insecure, we may require it to be changed or we may end your account. If you become involved in any violation of system security, we reserve the right to release your details to system administrators at other websites in order to assist them in resolving security incidents. We reserve the right to investigate all suspected violations of these Terms and Conditions. We reserve the right to fully cooperate with any law enforcement authorities or court order requesting disclosure of the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms and Conditions. BY ACCEPTING THIS AGREEMENT, YOU WAIVE AND HOLD HARMLESS Sarah Richardson Travel FROM ANY AND ALL CLAIMS RESULTING FROM ANY ACTION TAKEN BY Sarah Richardson Travel DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER Sarah Richardson Travel OR LAW ENFORCEMENT AUTHORITIES. You hereby certify that you are at least 18 years old. If you are under 18, please do not use www.sarahrichardsontravel.com or any of our other services. We do not knowingly collect any personally identifiable information from any person under 18 years old.

GOVERNING LAW AND ARBITRATION

These Terms and Conditions shall be construed and enforced in accordance with the laws of the State of Virginia, notwithstanding any conflicts of law, and the American Arbitration Association and shall bind and inure to the benefit of you and us. Any controversy of claim or dispute arising out of or relating to these Terms and Conditions, or the breach thereof, shall be settled by arbitration in Richmond, Virginia, and administered by the American Arbitration Association under its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. The prevailing party shall be entitled to his or her attorney’s fees and associated costs paid by the other party. You irrevocably waive any rights to bring or participate in any class action related in any way hereto. If any part of these Terms and Conditions is unlawful, void, or unenforceable, that part will be deemed severable and will not affect the validity or enforceability of any remaining provisions. Use of the Sarah Richardson Travel website is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms and Conditions, including, without limitation, this paragraph. These Terms and Conditions constitute the entire agreement relating to this subject matter. Notwithstanding the foregoing, any additional terms and conditions on this website will govern the items to which they apply. We may revise these Terms and Conditions at any time.